Financial services providers are faced with the challenge of finding ways to prompt delinquent customers to make payment before they are charged-off as bad debt and the cost of collecting the full balance after write-off. AWA’s third party collection service imparts a sense of urgency upon seriously delinquent customers during these periods, reducing net write-offs and the cost of collecting after charge-off.

Financial Industry Debt Collection

AWA Collections has been providing recovery services to the Financial / Lending Industry for the last three decades. Our Financial Recovery specialists work together as a team to design, implement, and manage customized solutions for our clients. Our client base covers all types of industry segments: Banks, Credit Unions, Lending Institutions, and other credit grantors.

Commercial and Consumer Financial Account Management

Covering all scopes and sizes of our client’s customer base, AWA effectively handles both commercial and consumer balance accounts. AWA has been able to increase productivity by automation that results in greater client recoveries, while still maintaining high customer satisfaction.

Our strategy ensures that we contact and collect from the highest percentage of customers, resulting in the greatest return and highest value for you. Our experience allows our focus to remain constant – to provide a quality product and a “best-in-class” service.